Dishonesty

I'm Gibson Majola. I am writing this because I am angry with ABSA Bank for their treatment of me. Absa Bank accepted my bond application, I was paying bond well until I had arreas on my account and even though I have been making payments toward those arreas, the amount of those arrearages keeps increasing. After spending an additional R17,000 towards the arreas and seeing no change, I have been calling to find out how much my arrears is and everytime I phone ill hear different things for the last two weeks. I talked to consultants, and they all acknowledged that something was wrong with my account , but none wanted to help. I have requested to talk with the management, but I have been told that I must hold the line. Sometimes, I will wait more than thirty minutes, during which I will be informed that the manager is unavailable. This today I will be told I owe this much later on the amount is changed to a different one, tomorrow I'll be getting sms with different amount. I'm really disappointed, and I want everyone to know how ABSA Bank treats its customers.