Dishonesty

Worst service ever! After getting a call offering me a premium cheque account, so I accept. Only to find out they’ve been charging me with premium banking charges but I was still on my gold value bundle. After speaking to the general enquiries team leader Nathi Ndlazi, he said they do an investigation. And they will reimburse my money. When I call again after no feedback from them, they are telling me stories. I’m worried that they are committing ***** and they probably didn’t think I’d catch them out. I seriously do not trust them with my money anymore.