hP
hennie P
1 reviews | Active since Jul 2011
25 Apr 2025, 14:56
Dishonest. Unaccountable. Not worth banking at absa. Ridiculous fees no assistance.
If there was a red minus 5 million star, I would pick it. For years I paid the premium amount for a private wealth account. When the time came for Absa to shine, there was no assistance.
They are dishonest and deny any wrong doing when presented with facts.
My advice is do not bank with them. The private suite is of no worth.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
25 Apr 2025, 15:15Dear Hennie Pretorius
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***1.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply25 Apr 2025, 15:15
Official
Dear Hennie Pretorius
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***1.
Kind regards,
Group Customer Care
Rezona Louw
Absa's replyOfficial
29 Apr 2025, 15:32 Dear Hennie Pretorius
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***1.
Kindly provide our office with more details of your complaint by close of business 29 April 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***1.
Kindly provide our office with more details of your complaint by close of business 29 April 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply29 Apr 2025, 15:32
Official
Dear Hennie Pretorius
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***1.
Kindly provide our office with more details of your complaint by close of business 29 April 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
Thank you for bringing this matter to our attention, the reference number for your complaint is C-***1.
Kindly provide our office with more details of your complaint by close of business 29 April 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL