Dishonest, Poor service and No feedback on time-(***** payment)

<p>my name is lerato Kgogome, i am said, depressed, angry and very unhappy. i app**** for a loan to a compnay called echomefinancialoanservice, recieved and email an a call fromMr Franke, i app**** a loan of 10000, and they told me i qualify for 40000, i complete the app form, that company requested an amount of R1275.89 to be deposited to absa account no ********** 437 on the 25th april and R4789.21 to the absa account number ********** 296 which is the same compnay account number. i deposited the moeny because they said the loan shows defaults so if i want the loan i must that money. they guy frank contact number is ********** 557. i called and emailed the guy why do i pay money when i need a loan, he said no i have defauls , i will get the loan when i paid that money, i called him his been respond and recieved an email from them that they need R7450.00 for the moeny to be transferred to my money and i said no this too much i cant now and i used the money that i was supposed to pay the school fees for my 5 year old daughter and i have an 8 month old daughter which i needed to pay nanny and buy food. i decied to go to absa to assist me with reporting and retriving the money back to me or my account. a consultant from absa ar dobsonville mall gave me absa ***** number to call them. i called them on the 29th April 2017 and told me to send them a case number, affidavit, certified id copy and the two proof of payments, i emailed them on the 2nd and 3rd May ********** i spoke to several agents at absa requesting for those account numbers but they keep on telling me okay we can see the deposit that you have done but write the onvestigators are still busy with your case, the 1st agent told me their turn around time is 5 to 10 working days, and i called again the other agent said waiting period is 7 to 14 working days and the 3rd one said a month or two months working days. i was patient because when i called they kept on telling me yes we see the payment but they cant say anything until the investigator calls me or send me an sms. my case number is 61/05/2017. i spoke to mapula during this week she said she will call me and check what is happening and again told me the query is still with the investigator. until mapula from absa ***** department send me an email the contact numbers and name from the person is dealing with the my query or investigation. i called her today and she requested the account numbers i gave her the account numbers and she said she will call me, Miss Karin called me after 5 minutes and told she had bad news the amount was withdrawn and there is money on those people or comapanys account number however they can't give me my money because it was withdrawn and there is someones money on that account. imagine i logged the query on the 29th April and did what they requested. now i cant get my money how. they should have told me from that statrt when i called them and open the case, they only calling me now, and what if i didnt get the investigators number from Mapula i would waited again with no feedback and no money. i want absa ***** deparment to reverse the money that i paid from those accounts wether there is somebodies money or not, they waisted my, airtimes, had to send emails to them, do copies, go to the police station. i kow i was stupid and desperate i shouldnt have deposited that money. Hello peter please help me for Absa to reverse my money on those peopls account because of their dishonesty, poor service and poor respond. i have the proof, i have all the documents. i even cancelled the loan on that company i even send an email to absa email addres and to mapula. several agents that i spoke to is, Mpho, a coloured guy his name start with K, Nozipho, Sizwe, Nkululeko i forgot the other agents name i spoke to from absa but noe of them never told me that my money was withdrawn or something. please please i need that money my daughter was chased out of school and my 8 month old child im struggling to get a nanny obviously they need money, i have to get to work with what money, food for my children, please help me basa to retrieve my money back thank you. ive been crying and crying but please help me especially </p>