KN
Kyle N

1 reviews | Active since Aug 2019

26 Sept 2023, 13:47

Dishonest information and breach of my POPIA

Message: Good day Please May I request to have urgent assistance I have been an existing Absa client for a long time now and have never experienced this type of service from you or any company in general I will start by re explaining myself again Every month around the due date for my Absa personal loan account to go off I receive calls and messages informing me that I have missed my payments I then ask for feedback on this after speaking to rude advisors and then get an apology from Pravesh or Godfrey saying this is a system error and would not happen again But that’s not true Absa continues to call me and harass me Last Friday Absa had taken it to a new level and called my wife saying I am behind on my loan accounts Again this is being dishonest and disclosing my information dispute the Popia act that is meant to protect me I sent an email this morning to ceo@absa as given by Pravesh and guess what I’m just an idiot calling Absa as the email does not go through !!! I then include Godfrey and mail Pravesh and no response I am sick and tired of being harassed and will also forward this on your social media posts I do not want someone at entry level management calling me with lies I request a written apology and a call from a senior at the Company for the harassment and embarrassment caused !!!

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