Disgustingly rude service consultant - ABSA/Virgin Money verification call

An African female service consultant called me from the number *** at 07:21am on 04/03/2020 saying she was doing a verification for the card I had app**** for with this company.

I have never encountered such a rude and aggressive consultant in my life before. If ABSA are wondering why business is not going well, they need not look any further than consultants like this woman. Unfortunately I was so angry and disgusted by her attitude, tone and behaviour towards a potential client that I forgot her name. To end things off she dropped the phone on me while I was speaking. If this is the kind of training that you are doing at Virgin Money/ABSA then I wonder why you are still in a service driven business.

I recently paid up a vehicle with ABSA AVAF and was thinking based on that experience I would consider you first for this card but after this experience I have absolutely no plans of ever doing business with ABSA/Virgin Money again. If you listen to that call (which I know is recorded), you will know why.