DISGUSTINGLY DISGUSTING

<p>It's been weeks now that I have logged a claim with ABSA Insurance. 8 calls more than an hour on the phone and no further from where I started. I have endured rude *********** staff at my expense. Trisha the rudest of them all in not so many words told me to go fly a kite. I called again after she hung then was put on hold, called again spoke to Tumelo , requested to speak to a manager. 10min later nothing. I explained that I've been waiting for weeks for repairs to be done. The most pressing issue being the balustrates as there is a toddler at home. Alarm was damaged , extractor electricutes us. All of these are safety concerns that ABSA doesn't care about. I can see tha the service is a true reflection of the staff employed there. Everytime I call I have to explain myself but no one listens, quick to answers but not understand then I repeat myself. ABSA PLEASE LISTEN TO UNDERSTAND NOT TO ANSWER. I'M GATVOL . GET A COMPETENT CONTRACTOR/S TO SORT OUT MY ISSUES URGENTLY. CLAIM NO. ********** </p>