TM
Tumi M

1 reviews | Active since Aug 2019

06 Aug 2019, 09:30

Disgusting system

I've lost a large amount of money through a once off payment transaction done through the bank. I've been going to the branch to seek clarity for almost a month, no one seems to understand what really transpired, including their support team

0
Replies (2)
Absa
Absa's reply06 Aug 2019, 11:22
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

Absa
Absa's reply06 Aug 2019, 11:23
Official
Dear Tumi Your complaint reference number is  C-***9. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically. 
 
Regards
 
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,