DISGUSTING STINKING ABSA SHORTTERM INSURANCE

On the 21 January 2022 my husband reported a leaking water pipe with ABSA short term insurance department. He was told by Fumani Sono that we will have to wait until the Monday as their offices are closed on week-ends. On Monday, 24 January 2022, Pro Plumb Plumbing guys pitched after I made a call to them. They told me that the vanity in the en-suite must first be removed by a carpenter company. Removed the same day by the carpenter. Pro Plumb Plumbing came back Tuesday, 25 January 2022, also after I called them. They hit out the tiles and Vuyo said that the shower doors must first be removed and that they don't do that and they will be back the next day which obviously did not happen. I called Annemarie from Pro Plumb Plumbing and she said we can go about our day because nothing is going to happen. For 2 days no word from Annemarie of ABSA. On Friday 28 January 2022 my husband start phoning around again. Pro Plumb Plumbing claims that they have fixed the pipe. They are *****. They did not. Today, 31 January 2022 marks the 10th day since this leakage was reported and still ABSA is passing the buck. This is so disgusting to treat your loyal clients for more than 30 years as if they are nothing. We've been sending from pillar to post by ABSA.