Disgusting Services

<p>I called the contact centre about my cheque account, which I dont use, about the account that was overdue. I ask for a pament arrangement on this account and I was told that I dont qualify. I asked her to give me options and Donna Lucia gave me an attitude which got me surprised. I was threatened that the bank will put me in default for not paying. As a client I am very dissappointed in how you handle your clients. Threatening your clients in this difficult economic time is, is disgusting by one of the biggest Banks. If this is how you deal with your customers, then I would not recommend anyone to use your products. Very disgusting service. </p>