1 reviews | Active since Sept 2009
Disgusting service !!!!! on the phone for more than an hour
<p>I tried to get through to Absa credit card devision regarding a query on my account, i was transfered to at least 5 operators, this kept me on the phone for more than an hour, (i have proof) And then to top it off the guy that i needed to speak to is in a meeting and will phone me back. Like i said on facebook i will spread this all over social media and my corporate friends. You showed such a lack of competence!!!</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Still no contacct from Absa, i just sent a email to ********** as per instructions given by the Ombudsman. I really am gobsmacked by the level of service. I have been a loyal customer for twenty years and this is the service I get?
Still no contacct from Absa, i just sent a email to ********** as per instructions given by the Ombudsman. I really am gobsmacked by the level of service. I have been a loyal customer for twenty years and this is the service I get?
Still no contact from Absa, please explain why it takes so long to get back to a customer, The original complaint was logged on the 30th of March...
Still no contact from Absa, please explain why it takes so long to get back to a customer, The original complaint was logged on the 30th of March...