Disgusting service Michael Mokoena

I've never experienced such horrible service from Michael Mokoena. A specialist manager or whatever he calls himself. My ID was ****** and a ********** absa account was opened I never had time to make a new one but reported it ******. After receiving numerous calls of outstanding bills I eventually got leave from work. The Michael dude questioned me as if I'm the one who committed ***** as I only had a copy of my ID he didn't even bother to help and stood there laughing with the teller. He said he would blocked the account and went back to his desk. I asked for any paperwork but he refused and said he can't help me further. Wow what horrible service after 3hours of waiting to tell me there's nothing they can do