1 reviews | Active since May 2016
disgusting service from absa , unauthorised monies taken from my account
<p>This is the 5th report about absa about the same issue , refuse to sort their incompetence out. I have called about 10 times and no joy. everytime I email they promise to sort out but do nothing !!!! Can a bank really be that arrogant and *********** to treat a client of over 20 years in this way ?</p> <p>I have an expired credit card from October now !!!!! they keep promising to send the new card and nothing happens!!! They then keep charging me fees when I dont have the credit card almost 3 months now !!!!! and to top it off they take out money from my savings account with no explanation calling it a journal debit !!!!!!!!!!!!!!!!</p> <p>A Claudette Lewis was the latest culprit to send an email to me !! I sent her the account number over a week ago but still nothing no help!!!!!!!!!!!!!!!!!!!!! Havent heard from her again.</p> <p>Why appear on TV etc marketing when yourll are unable to resolve petty issues !!! I require management to call me now !!!!!! </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
