Disgusting service from Absa

I have a personal account with Absa and I went to the Mall of Africa branch 2 weeks ago to open a business account. I was informed that that branch does not open business accounts and was referred to the Centurion branch next to the mall. I went to the Centurion branch next to the mall on the 17th of October to open the account.

1 of the consultants came to fetch me from the couch, did not greet me and was not very friendly. He did not even introduce himself. During the hour that he spent opening the account he added somewhere that his name is Peter. After an hour he said that the account was with his compliance department and they would call me in 3 to 5 business days to give me the account confirmation details. To date nothing has been heard from Absa