Disgusting Service From ABSA

The most inefficient, financial institute to deal with. I have wasted over 100 of minutes airtime being handed from one area to another (and that's in euro terms). Even yesterday when I was emotional I was assured that the individual would email me however to date nothing! I contacted customer care at their email address and received a message advising that they called but I was not available that is not true! Still waiting even though I sent another 4 emails to Customer Care. The options press 1, 3, etc.... do not work!!! Horrific dealing with ABSA! Its like if you are not in South Africa you can forget about being helped!!!