1 reviews | Active since Sept 2017
DISGUSTING SERVICE
I AM SO DISGUSTED WITH ABSA BANK, THE SERVICE IS PATHETIC. I HAVE BEEN CALLING TO SORT OUT MY VEHICLE FINANCE DEBIT ORDER DATE, YET NO ONE CAN HELP . HAVE CALLED IN 4 TIMES ALREADY AND STILL NO HELP.I WAS TOLD ALL WAS FINE ON MY ACCOUNT BUT MY PAYMENT DID NOT EVEN GO OFF IN APRIL I HAD TO END UP DOING A MANUEL PAYMENT, I AM SO FRUSTRATED WITH HOW POOR THE SERVICE LEVEL IS. BEEN WAITING ON THE PHONE FOR HOURS AND WHEN SOMEONE FINALLY ANSWERS THEY DONT KNOW HOW TO HELP ME, THEN IM BEING TOLD IM BEING TRANSFERRED TO THE PREVIOUS PERSON WHO WAS HELPING ONLY TO BE PUT ON HOLD FOR ANOTHER HOUR THEN NO ONE PICKS UP!!! IM JUST MOVING MY ACCOUNTS. ABSA IS DEFINITELY THE WORSE BANK. ITS SO DISAPPOINTING HAVING BANKED WITH ABSA FOR OVER 10 YEARS
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly provide us with the date of the debit order, as well as the account to debit.
Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly provide us with the date of the debit order, as well as the account to debit.
Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
