Disgusting Service

Absa Life and Retentions departments are the worst I have ever dealt with. What a dysfunctional and pathetic bank. I have been dealing with a sensitive case since December where they have been requesting document after document and then replying/sending emails WEEKS later to say they are wrong or need something further, or that just make NO SENSE. I am at my witts end trying to get help. No one seems to care to handle the case and do it properly, I'm not sure if they s****ed to know how. Absa Life says it's retentions, retentions says wills, wills says absa life. This is disgusting. I was happy when I changed from absa bank years ago and this is a reminder why I will NEVER advocate for any dealings with this bank.