Disgusting service at ABSA bank

We have opened a stokvel account with ABSA with two signatories on the account. The account was opened in Musina as a 32 day notice account. This month we went to request to withdraw or give 32 day notice and we were informed that the account has been moved to Louistrichadt (a branch an hour away) as they don't have a banker for these accounts in Musina anymore. We are now stranded as no one has come back to advice when will we be able to withdraw our cash. It's disappointing that we have to struggle to withdraw our money as a result we are not able to attend to issues we need to attend to urgently.