DISGUSTING SERVICE AND ATTITUDE

In the last 2 weeks I've had endless issues with Absa. Losing documentation, giving wrong info, resetting my limits for no reason, blocking my card when trying to reset limits, blocking credit card transactions either by the ***** dept, then by 3D secure. They send you up and down with their endless errors and mistakes. and then you speak to people like Trudy from the 3D secure and say you getting an error. I really don't want to go through the whole verification just to ask a question as to what the error is and her attitude stinks. sick of dealing with a bank that offers inefficient processes and inefficient staff. There was one staff member, Jacob from the call centre who took his time and to help, the rest are ***********