disgusting service Absa doesnt care at all

I have been trying to get a student account opened online for for my son for the last 3 days the service at ABSA is pathetic ,i have been sending emails and trying to get this resolved but i am getting no joy from Zack Oosthuizen at all he doesnt respond to emails he doeasnt care about clients i told me son need to get this sorted ASAP for a leanership that he will now loose because of this bank account ,my husband has been banking with ABSA for years this is useless ,the branch in Florida Goldman street is even worse ,no service whatsoever, my son has been up and down going to them for help for the last 3 days with all his paperwork they keep turning him away what kind of client service is that this child is so despondent now!!!!! -CASE NR :C-***0 -WILL GET MY HUSBAND TO MOVE HIS ACCOUNT AND GO TO A BANK THAT IS ACTULLAY WILLING TO ASSSIT THEIR CLIENTS