ED
Elidio D
1 reviews | Active since Nov 2019
26 Nov 2019, 20:32
Disgusting service
I went last night to deposit a sum of money into Clearwater Absa atm to get a slip saying deposit unsuccessful but no money came out.
Then decided to go to the Absa Clearwater branch just to get an attitude from the branch manager telling me it’s not her problem.WHOS PROBLEM IS IT I DEPOSITED THE MONEY INTO THE CLEARWATER MALL ABSA ATM they must sort it out not me.Bessy I think her name is is a rude individual and I’m thinking of changing banks cause of her. Now how do I pay my things if my money is stuck in the atm.
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Absa's replyOfficial
27 Nov 2019, 11:51Dear Elidio DS Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply27 Nov 2019, 11:51
Official
Dear Elidio DS Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care