1 reviews | Active since Nov 2019
DISGUSTING SERVICE!!!
I have app**** for a credit card with Absa, and after endless problems with getting it delivered i finally received it I literally had it for about a week, when a hold was put onto my card, without an explanation or notification whatsoever. I went to Absa Southgate branch who proved to be as unhelpful as the callcentre where I was told to call the callcentre myself , and when i do call, i get sent from pillar to post I eventually was informed that Tebogo Mokhonoana from the ***** department has put a hold on my card, once again, no one could explain why
After going to the Rivonia branch, there was countless escalations, and Tebogo did not bother to respond until a few days ago, where he responded to 1 of the branches mails, according to him he was instructed by management to put a hold on my credit card and that he will escalate the query Thus far, i am the 1 that has been sending follow up mails, to no avail
CAN SOMEBODY HELP!!! - please call me on ***
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
