JG
Jarod G
1 reviews | Active since Aug 2020
06 Aug 2020, 11:49
Disgusting Service
I've been attempting to get through to Absa since the 27th of July. One email was responded to requesting more info and my ticket was closed, I responded shortly after with all the requested info, no response. I sent another inquiry on Monday 3rd of August again no response.
Is this how you treat your premium clients? Disgusting!
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Absa's replyOfficial
06 Aug 2020, 14:00Dear Jarod, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply06 Aug 2020, 14:00
Official
Dear Jarod, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd