DISGUSTING SERVICE!!

I called Absa credit card department to fix the mess they created in my account ,I spoke to Brenda and Selfy who didn’t seem to be sure of what she was talking about , I was on the line for almost 40 minutes because she kept putting me on hold because she had no idea of what she was talking about ,I still have not received assistance of what I was calling about ,LEARN TO LISTEN TO CUSTOMER REQUESTS BECAUSE ALL THEY DO IS TO DISPUTE WITHOUT UNDERSTANDING WHAT YOUR REQUEST IS.