disgusting service

<p>I did an online application for a mega u account, thinking that it will be more convenient and easier. However after I was told to collect my card, I have been to ABSA Vangate 3 times already and still do not have my card. Today was the third....i came into the bank at 10:00 and spent 30 minutes with a consultant who said that their systems were not updated and that I will need a new proof of address (which I already sent and that they confirm they received but they have not updated whatever crop system they working from). Then I decided to go to my current bank FNB which is right next door for a statement to confirm my address. I got this and came back to ABSA at 11:02. Then the manager Porchia Visser refused to assist saying that they are closed. I asked her what about the people that is still inside and she said that they were there since before 11:00. I told her that I was too, but she still refused to assist me. This is what I have to go through to open an account at ABSA which by the way was an online application and was supposed to save me time. I am only off one Satuday a month and this was it. All I wanted was to open a savings account for my son...and by the way ABSA is his choice not mine, for obvious reasons.</p>