DISGUSTING SERVICE

I'm so disappointed, i have a vehicle insurance with ABSA activate since purchasing my vehicle i have always paid premiums on time, the claims process has been a nightmare. I waited almost 2 weeks for the car to be assessed for a small dent on the door after much travelling back and forth to automagic i decided I don't want that supplier i spoke to the assessor and consultant again after 1 and a half weeks as i think it's a norm in this business to not give clients feedback there claims consultants are absolutely rude and not interested i keep getting told a manager will contact me in 24hrs to resolve the claim it's been 2months and i have not heard from anyone, to be ****** of my heard earned money in today's times when things are so difficult as it is its absolutely disgusting i never expected this from such a big brand sometimes it's good to research before just trusting the people you bank with.