Disgusting Service

Absa card division is pathetic, I had a card closed and requested for a settlement letter as well as the account should be closed.<br> They sent be a letter with the wrong ID number, I followed up on several occasions and the consultant said It could have been a capture error. <br> They still haven't provided me with an official response neither did they bother contacting me nor email me. The service is extremely poor, to think they a bank and they should have customer service as a priority 1. That doesn't seem the case at all.<br> The individual from the card department has never has never bothered contacting me and I have left numerous messages for her. You really need to consider Absa from a banking perspective, pointless having a bank that doesn't offer you any service at all.