Disgusting Service

Wed. the 20th of Jan I took Mom, JD Macminn to Absa in Beacon Bay to cash Aus Dollars plus open an investment account. We were informed that we should go to Frere Square who will assist. We got there at 12h20 and were greeted by friendly Stella whom sent us upstairs to see a consultant. The receptionist was rushing to lunch and informed us we were in for a short wait. There were 2 consultants available. The one was doing a student loan which took longer and the other was opening a savings account. After an hour, I asked Donne why we are still waiting and was rep**** with \ Were you not explained what is happening "and walked off. Not a good example of client relationships. After 2 hours I then asked the receptionist how is it possible that opening an account could take 2 hours and she said they were both student loans and took long. All this time Absa staff"