Disgusting service

Dear ABSA, extremely poor and terrible service from a bank that claims you care for your clients. I had a dispute with a client of mine in April 2019. Therefore my client has blocked my account with the ***** department. Since my account was blocked I could not transact on my account as it blocked. The dispute between myself and client has been resolved. I went to ABSA branch and was informed that they cannot help as my account is dormant and cannot see any records in the dormant account. I have phoned ABSA ***** department and was told that they cannot help me or access my account. How to I go about unblocking my account and transacting on the account, also there was R5000 in my account when it was blocked by the ***** the department, now nobody can tell me where my R5000 is as the account is dormant. I need someone to advise where is R5000 and to reactivate my account and unblock account. I cannot lose R5000 just like that. The branch CV and call centre cannot help so who do I go to for help. This is for a sole proprietorship business account. Please help