Disgusting service!

4 Jan 2018. Went to Southgate mall was told hold on my acc. After going backwards anf forwards to atm, manager and teller. They dont know their own systems.Called credit card services was told emil escalted gold will be off within 24hrs. Cc was linked to debit card (the teller). 5Jan 2018. At Maponya mall. Hold not off the acc, called cc centre. After speaking to 3 consultans and a over 10 kinute holdtimes finally got tea transfered to the right person. Was informed the person who works with my acc not in but they will help. After 5 minutes of hold time hold is off. I was informed can use the linked card. At ATM cannot withdraw , back to teller counted the withdrawal, was about to give it to me, waiting for autho from sup. Than oh now, your cc is expired??? But the acc is linked. Back to customer servive, Fezile xhecks on the system the acc is now overdue by R684. Yesterday and this morning the acc had an available bal of 1584 with nothing due. He checks the acc again. It has been linked to an old card. Hw is adamant it is nowthe amnt due that is preventing progress. I have with Absa for over 20 years but that does not count. Manager nowhere to be found.