Disgusting Service!

On the 1st Febuary a truck crashed into our house damaging the lounge & entrance hall leaving the house completely open. I lodge the claim the next day stressing the urgency. Get reassured that the assesor will be come on the same day - of course no assesor arrives. Long story short - after 2 weeks of constant phoning and speaking to a new consultant everytime, we get a settlement letter stating the pathetic amount that will be paid. No explanation as to how they got to this figure, attitude was take it or leave it. When I asked to speak to a supervisor I get told it \wont help - she'll tell you the same thing"Numerous emails for a explanation go unaswered. <br> We finally find out that its because the house is underinsured but the quotes they received from their suppliers arent complete - electrical & glazing items were missing. Query this - No response"