MW
Meagan W
1 reviews | Active since Oct 2019
17 Nov 2022, 11:48
Disgusting service
Very disgusting how the agents in the call centre is dropping the call,I ask the Lady can I give my ID number she drops the call how unprofessional is that you already waiting 18 minutes to speaking to someone
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Replies (2)
Absa's replyOfficial
17 Nov 2022, 16:05Dear Meagan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply17 Nov 2022, 16:05
Official
Dear Meagan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa's replyOfficial
17 Nov 2022, 16:05Dear Meagan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply17 Nov 2022, 16:05
Official
Dear Meagan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care