1 reviews | Active since Mar 2009

09 Apr 2017, 14:07

Disgusting service

<p>I have an interent banking with absa with the charges fir it was supposed to go off from my saving account but this month they decided to take the charges from my son's account cause my account didnt have money, and what really ANNOYS me is that it wasn't the first time it happens, they did the same thing before i complained about it and they gave some lame and stupid reason why, so this time I am really ****ed off cause the money they took it was meant for my sons school fees and i didn't even put the money onto thaty account, his mother did and now it makes it look like someone who is dishonest. I WANT THAT MONEY TO BE PUT BACK INTO MY SON'S ACCOUNT AND THE DEBIT ORDER TO GO OFF FROM MY SAVINGS ACCOUNT, and the date if it can be changed into the 15th cause i get my salary on the 15th</p>

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Replies (1)
Absa
Absa's reply11 Apr 2017, 09:44
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,