VK
Vanessa K
1 reviews | Active since Jun 2014
16 Jul 2021, 16:18
Disgusting mistreating peoples hard earned money
Still the most dishonest and insensitive Bank Deducting money without consent but that’s. It even the biggest issue the first time it happened I allowed it because the amount was small and affordable but for them to take R2100 and I still have a family to feed and a bond to pay this is besides the high fees on my current account in comparison to the other Banks disgusting please put R1600 back in my account
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Absa's replyOfficial
19 Jul 2021, 09:33Dear Vanessa Klein Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Absa's reply19 Jul 2021, 09:33
Official
Dear Vanessa Klein Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care