Disgusting

I instructed ABSA 6 months ago to close all my accounts. They closed most of them leaving my checque account open. They started to call saying I owed them fees and I kept saying my account was closed. This was prior to lock down. They insisted I had to come in again , There was no way at the height of the pandemic I would go out. I am a high risk individual. They refused to act on written or telephonic death instructions and continue to charge fees and phoning asking , well who knows if it was them , wanting my ID number and I kept telling them that the account t was to have been closed. Look at the track history all6 other accounts were closed. I eventually went to the branch to close it at great risk to myself, and had to pay all fees of R600. As they said I should have got a slip , how do I know what the bank should have given me , they refused to help or go back in the system and said that I must wait till Monday and they will tell me what branch to go to , AGAIN. The branch manager was rude and would not help Where competition is tough this customer service ethic is shocking and judging by all the complaints this is the norm. ABSA bigger corporations than you have gone under due to bad customer service and systems. It is only a matter of time