Disgusting ,Discriminatory once again

************** to the max our endless nightmare with Absa .Recent claim for damaged roof rejected .Simple question why are we paying insurance for to be covered in the event of such happenings ,the complaints for Absa insurance is unreal I am not having it surely I didn’t pay all these years for nothing if nothing is done about it then the order would be this ..for Absa to refund all the money paid since inception we cancel the insurance and fix the roof ourselves ,maintenance is evident on the roof surely they cannot make this about us not maintaining the roof such nonsense it’s like an insurance company telling you we can’t fix your car because you didn’t wash it ....does that sound fair or right Even when the claim was logged the service was unacceptable