RL
Ryan L
1 reviews | Active since Jun 2020
20 Sept 2023, 13:46
Disgusting customer treatment
After being I. Arrears of only 3600 on my vehicle finance of only one month and telling them them that the account t would be brought up to date on mo th end with the installment, I then receive a letter stating that the vehicle is out for collection
It's absolutely ridiculous.
I will be closing all my accounts with absa after this kind of treatment.
I am absolutely disgusted at the way this has been handled
Anyone reading this. DO NOT USE ABSA VEHICLE FINANCE. THEY ARE ABSOKUTELY HORRIBLE
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Absa's replyOfficial
20 Sept 2023, 13:55Dear Ryan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Vanessa CroweGroup Customer Care
Absa's reply20 Sept 2023, 13:55
Official
Dear Ryan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Vanessa CroweGroup Customer Care