SS
Sandra S

1 reviews | Active since Feb 2019

26 Feb 2019, 12:39

Disgusting customer service from Absa overport branch

Good day

I am disgusted with the service a family member received and this is not the first time this has happened. There's a gentleman there a Mr Pillay who is obnoxious and ever so rude, he thinks he knows better than the customer and has no customer s****s. This is not the first time we have received such poor customer service from this man. You people should not employ arrogant men like that. my friends and family will be removing all their accounts from Absa and moving to another bank. You will lose a lot of business with this gentleman there. Thank goodness I am not with Absa. Poor poor service.

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Replies (1)
Absa
Absa's reply26 Feb 2019, 15:21
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd