CR
Candice R
1 reviews | Active since Aug 2011
13 Nov 2015, 16:00
Disgusting beyond repair service!
I have spent 3 hours on the phone today!!! Not even to get one agent to pick up my call.... They state calls will answered longer 5 minutes... but 3 hours is just REDICULOUS!!! Quick to deliver new cards ect but you try call these people but not one dam person can answer the whole day on a Friday morning or afternoon!!! I doubt I should waste my time and patience on this disgrace for a company in the week coming! Please just get a agent to contact me to sort out my limit and new card!
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Replies (1)
Absa's replyOfficial
16 Nov 2015, 14:53Hello mscandicevr,
Hello nchaben,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Hello nchaben,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply16 Nov 2015, 14:53
Official
Hello mscandicevr,
Hello nchaben,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Hello nchaben,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd