MT
Matthew T
1 reviews | Active since Jul 2019
31 Mar 2026, 07:41
Disgusting behaviour.
Opened an account at a different bank, on the same day I received a phone call from an Absa sales agent offering me "credit" and other services.
Confirmation of who has been tracking and selling my information to third parties.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
31 Mar 2026, 12:08 Dear Matthew Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards, Group Customer Care Vanessa Crowe
Absa's reply31 Mar 2026, 12:08
Official
Dear Matthew Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards, Group Customer Care Vanessa Crowe
Absa's replyOfficial
02 Apr 2026, 15:43Dear Matthew Regarding complaint C-***0, I have tried calling you several times today to discuss your concern but unsuccessful. I also sent an email requesting a convenient time to call you and await your response. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply02 Apr 2026, 15:43
Official
Dear Matthew Regarding complaint C-***0, I have tried calling you several times today to discuss your concern but unsuccessful. I also sent an email requesting a convenient time to call you and await your response. Kind regards, Group Customer Care Vanessa Crowe