Disgusting attitude and service received from staff

Disgusting attitude and service received from staff. Very inefficient and wasted the entire Saturday for opening 1 bank account. Dikeledi Mpebe had a bad attitude and was not rude and not helpful in fact went out of her way to be spiteful. Should improve on her customer service ethics. Also she was not interested in training of new staff and failed to assist her colleague. Note we were the last customers to leave the bank as she made sure not to assist and rather waste time with the trainee who was battling with network connection. She helped a queue of people behind us while we waited the whole day.