DISGUSTING ATTITUDE AND BEYOND RUDE

We use banks according to the best service we receive.My fiance has his car financed at Absa. <br> Last week he received a call from a EXTREMELY rude individual telling him that if he doesnt pay the full balance of R3200 by thursday that his car will be repossessed on thursday because he is 3 installments behind. Firstly,installments are R1800 a month,secondly that makes it half an installment because the normal installment is anyway due at the end of the month,thirdly when asked why he wasnt given any form of sms or phone call or email letting him know that he was behind,this man just gave him a \i am your god and you shall do as i say"attitude. For some reason he feels very powerful.Then when my fiance asked how this was possible and when this had happened"