DISGUSTING and ABSOLUTELY APPAULING BEHAVIOUR!!!

I am currently at the ABSA, Adderley Street branch where my mother and I have received the most disgusting and appalling behavior from a consultant called Siphokazi Ndila. She is condescending and has no way of addressing customer. We have arrived to do a simple POA on my mother's account as I have a leave day today but she got up from her seat and left without a word upon her return in an hour when asking about assisting us she states all consultants at this branch can do POA's but yet we waited in line for 2 hours for her to come back strolling in and telling me if there are consultants who do not know the work they should ask as if I have any play in that.

Furthermore it is important to note I work in customer services at a reputable private company and this behavior I have witnessed it is sickening to think that this is the representation that ABSA has at FOH is absolutely disgusting.

Please email me for more info as I am livid to say the least. ***