Disgusting Absa service again

CALLED ABSA YET AGAIN WITH A PROBLEM THAT WAS CAUSED BY THEM AND TO MY SURPRISE THE CONSULTANT WAS SO RUDE TO ME... SHE THINKS THAT SHE'S DOING CLIENTS A FAVOR. LIKE SERIOUSLY WHO TRAINS THESE CONSULTANTS? ALL I ASKED WAS A REFERENCE FOR THE CALL AND THE CONSULTANT NAMED KHOLEKA KHUZWAYO HAD THE RUDENESS OF ASKING ME WHY I WANTED HER NAME AND SURNAME AS IF SHE DIDN'T KNOW WHAT SHE'S DOING!!! THIS IS SO UNPROFESSIONAL AND IT'S NOT ONCE TWICE OR EVEN THRICE THIS HAPPENED ABSA HAS A VERY BAD ATTITUDE TOWARDS CLIENTS AND IT CONTINUES I WILL NOT WANT TO EVER DO BUSINESS WITH THEM AND TO BE HONEST REGRET EVER DOING BUSINESS WITH THEM... I DEAL WITH OTHER BANKS AND THEY ARE ABSOLUTELY PROFESSIONAL AND CUSTOMER SERVICE IS JUST SUPERB MAKES ME FEEL LIKE CONTINUING WITH THEM... ABSA MAKES ME FEEL LIKE I'M A ******** AND LIKE I'M NOT IMPORTANT AS A CLIENT... ALWAYS MESSING THE SYSTEM UP!!! REALLY REALLY ANNOYING BANK TO DEAL WITH!