DS
Debbie S
1 reviews | Active since Nov 2018
13 Nov 2018, 13:33
Disgusted with Service
I am now getting a bit flustered under the collar regarding the online banking process to release intl monies into my account!!!! Emailing is a nightmare as the only response i get are the generated ones back from Absa and no one but no one assists me - telephonically or via email.
I get told its better to phone but then no luck and no one returns my call when cut off or left hanging on the phone
It has now been 24hrs and the money is still not in my account!!! Apparently im told its in process
What is that? As i have NEVER experienced this before
********** (guessing its the person who advised me of funds) Has still not helped me
Turning red now!!!@
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
13 Nov 2018, 14:44Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply13 Nov 2018, 14:44
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
13 Nov 2018, 16:59Hi Debbie Dos santos,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply13 Nov 2018, 16:59
Official
Hi Debbie Dos santos,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,