DISGUSTED WITH ABSA CREDIT CARD DIVISION

I decided to take up the offer of a credit card with ABSA, my bank for over 20 years!!!!. <br> <br> I was told that i was approved with a platinum card of a certain amount and once I sent through the relevant docs I would receive my card within a few days.<br> <br> It has now been almost four weeks. After sending docs through three to four times, even having my Absa Branch stamp and send them for me on one occasion. I have phoned continuously, almost daily, to find out the progress. <br> <br> I received two emails stating they never had all the docs required, however, when I phone, i am told they have everything needed and there is hold up in the FICA department.<br> <br> I cannot ever get hold of a manager which i try to insist on to no avail. My emails are ignored and I just get different call centre and team leaders to talk to, always telling me the same story \they have a delay in Fica Department because of new system and they have all they need from me.<br> <br> Today