MA
Michelle A

1 reviews | Active since Jan 2019

07 Jul 2020, 10:05

Disgusted - Savings account cost R400 monthly ??????????

I have a Absa Savings account : ****************** On 2 July 2020 ABSA has taken R400 from my savings account and I need to know exactly what this is for?I have emailed ABSA 03 July and still no feedback whatsoever!I have had this savings account for many many many years, without any fees being charged ever, I am only requested to have R50 in my account - however now R400 have been deducted from my savings account - description fees What on earth is this? We are in a pandemic in our country, my income has taken a beating, I am sole provider to my whole family and yet R400 gets taken from me???????????? For what??????????? I want my money back immediately!!

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Replies (1)
Absa
Absa's reply07 Jul 2020, 10:53
Official
Dear Michelle,
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. 
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd