SI
SUHAIL I
1 reviews | Active since Nov 2014
16 Apr 2020, 16:37
Disgusted
Everytime I try to make an application for a loan or overdraft it kicks me off the system and makes like 40 enquiries. I have one now saying there is one approved ready to be finalized but how do you finalize it ??????i have the screenshot also as proof
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Absa's replyOfficial
17 Apr 2020, 08:18Dear Suhail, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply17 Apr 2020, 08:18
Official
Dear Suhail, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd