1 reviews | Active since Jun 2022
Disgusted customer service
I am absolutely disgusted by the service I have received from kulula , Absa South Africa and Travelwings.com .It is has been well over a month my kulula flight was cancelled due to kulula's liquidation.I have been given the run around from @Kulula stating I must wait 30 days for my refund.There is never anyone to give you the proper information when you call them. @Absa South Africa Refuses to assist with the refund until I prove that the flight was cancelled, despite sending all the screenshots of the emails and sms that it was cancelled,instead they said I should contact the merchant that I booked from,@AbsaSouthAfrica what more proof do you require that my flight was cancelled? @Travelwings.com wants to charge ME a R300 service fee for approving the refund.This is utter **** from @Travelwings.com ,I am not requesting to cancel my flight.MY FLIGHT WAS CANCELLED, 24 HOURS BEFORE I WAS SUPOSSED TO FLY,PUTTING ME IN A HUGE INCONVENIENCE AND A HUGE EXPENSE.I want my refund ASAP ,I DON'T WANT ANY CREDITS AND I DON'T WANT TO BE GIVEN THE RUN AROUND ANYMORE!!!!!!!!!!!!!!!!!
