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Precious M

1 reviews | Active since Aug 2022

26 Jul 2024, 09:09

Disgusted customer

I’m so disgusted and disappointed with Absa - this is the 2nd month in a row they - they debit my account as they wish - they have no respect for their customers accounts, my account is a mess with unpaid debit order charges - I regret the day I decided to move my salary to ABSA - you call their head office you come across with rude and *********** agents I have 2 personal loans: 1 is up to date but as we speak they trippe debited my account and left me with little to feed my family 2nd one is in areas with arrangements in place - they did the same thing After such inconvenience- they hand you over you are harassed by MBD over something that they call system error - now again it happens It’s clear your system is messed up - a thought that again I’ll have to deal with this again month after month NO NO NO. What’s next you’ll wake up in the morning all your money has disappeared - what irritates me even more - WHO GIVES YOU A RIGHT TO DEBIT MY ACCOUNT WITH R5600 - this month was R4800 without my consent This is even after you have debited your instalments and received them What in earth is wrong with this Bank - can you be trusted - you leave your money in your bank account the next minute you check it’s gone - how do you feel safe with such institution that *****s your money - as we speak I’m stranded because they debited money that doesn’t belong to them without my consent in account, so people must know that if you have an account with ABSA you literally share it with them they will do as they please with your account - if you as my BANK does this - HOW ARE YOU DIFFERENT FROM THOSE *****STERS WHO DEBIT OUR ACCOUNTS AND STEEAL MONIES WHILE WE SLEEPING - YOU SORT THIS OUT - I want my money as in yesterday an make sure this nonsense stops - fix your crazy system or train your *********** workers - I can’t be inconvenienced by you month after month I must get frustrated over my hard earned money

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Replies (1)
Absa
Absa's reply26 Jul 2024, 13:09
Official
Dear Precious Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0. Kind regards,Vanessa CroweGroup Customer Care